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checkCarsmart Price Changes & Voided Sales Request Form
Submit this form if you need to change the
price or void your sale. Carsmart will review your request and may reach out by
phone for more details. Make sure to provide a clear explanation and upload
photos if there's damage. Failure to provide evidence might result in your
account being temporarily frozen.
For more insights, check out our
Price Changes & Voided Sales Policy.
File Upload Instructions:
- Clear Lighting for Details: Take photos in bright, natural light to capture any issues clearly—good lighting highlights defects effectively.
- Focus on Damage or Issues: Make sure the problem areas (e.g., scratches, dents) are in clear focus—blurry photos may be insufficient as evidence.
- Show Context: Capture both close-ups of the damage and wider shots for context to help others understand the full situation.
- Use Standard Image Sizes: For consistency, use standard mobile photo resolutions.
- Upload High-Quality Photos: Ensure your images are of high quality—poor-quality photos might be hard to evaluate and could delay the process.